Is it possible to cancel a preorder from amazon

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It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Jennifer Still. You can cancel an Amazon order from the "Your Orders" page of your account.

You can't cancel an Amazon order if the item has already shipped, or if the seller doesn't allow cancellations. If your cancellation request is denied, you can always try returning the item once it arrives, which is allowed in most cases.

I got a message saying that there are problems authorizing payment for my pre-order. What should I do? We tried to collect a payment that was unsuccessful. Sign in to your account and go to your order history. Find the pre-ordered game and select Change how you pay. On the Pick another way to pay screen, you can either choose a different payment method, or add a new one. Your pre-order will be canceled if this is unsuccessful. Collapse all Troubleshooting.

You need an update to pre-order a game. To check which version of Windows 10 you need to be running, go to the System Requirements section on the game detail page and look for the version next to OS. To update to the latest version, go to Settings , then Windows Update , and then Check for updates. If the original purchase completed successfully, you'll be able to download the game, and you won't have to pay again.

To search for the game in the Microsoft Store:. Select Store , and then select Browse games. If you want to contact Amazon to cancel an order over the phone, you should click this Contact Us page. For a variety of reasons, both consumers and Amazon retailers at one point or another will likely need to cancel an order.

For buyers, if an order has shipped directly from Amazon. For retailers or brands navigating the complex marketplace, an order may need to be canceled due to a supply chain hiccup, an Amazon fulfillment center issue, or a technological error.

Request Demo. Thank you for signing up for our emails. You will receive a confirmation shortly. This site uses functional cookies and external scripts to improve your experience. You may change your settings at any time. Your choices will not impact your visit. I agree to receive cookies. Pre-ordering an item from Amazon is one way to ensure you reserve a copy of a highly anticipated movie, video game, or other item as quickly as possible.

Locking in a pre-order not only guarantees you your copy, it ensures you will receive it for the lowest price available and, in many cases, on the same day the item becomes available in stores. When you place a pre-order with Amazon, the company does not charge your card right away. Amazon verifies your card or account information and then saves the data until just before the release date. Generally, Amazon charges payments two or three days before the item's street date, in order to ensure that if the payment does not go through, you have time to correct the problem and still receive your purchase.

When Amazon first lists an item for pre-order, it may be months before the actual release of the item in question.